Terms and Conditions
Film Roxx
Effective Date: 1st March 2026
Registered Location: Badung, Bali, Indonesia
These Terms and Conditions govern your use of the Film Roxx website and services. By accessing our website or engaging our services, you agree to comply with these terms.
1. Company Information
Film Roxx is a legally registered video production company based in Badung, Bali, Indonesia.
We provide video production, cinematography, motion graphics, photography, post-production, and related creative services primarily for businesses operating in Bali and for international clients working within Indonesia.
2. Use of Website
By using this website, you agree to:
-
Use it only for lawful purposes
-
Not attempt to hack, damage, or disrupt the website
-
Not misuse any content or intellectual property
-
Provide accurate information when submitting inquiries
We reserve the right to restrict or terminate access to the website if misuse is detected.
3. Intellectual Property
All content on this website, including but not limited to:
-
Videos
-
Images
-
Text
-
Logos
-
Graphics
-
Branding elements
are the property of Film Roxx unless otherwise stated.
You may not copy, reproduce, distribute, or modify any content without prior written permission.
Portfolio works displayed remain the intellectual property of respective clients and Film Roxx as agreed under production contracts.
4. Service Engagement
Any project engagement with Film Roxx requires:
-
Written agreement or contract
-
Approved quotation
-
Defined scope of work
-
Payment terms agreement
No project will begin without written confirmation and agreed payment structure.
5. Payment Terms
Payment structure will be defined in each project agreement.
Unless otherwise stated:
-
A deposit is required before production begins
-
Remaining balance must be settled according to agreed milestones
-
Final deliverables may be withheld until full payment is received
Late payments may result in project delays or additional fees.
6. Revisions and Deliverables
Revision limits and deliverable formats will be specified in the project agreement.
Additional revisions beyond the agreed scope may incur extra charges.
Film Roxx is not responsible for changes in client preference after project approval stages have been completed.
7. Client Responsibilities
Clients are responsible for:
-
Providing accurate project information
-
Securing necessary permits or location approvals
-
Ensuring talent releases when required
-
Providing timely feedback
Delays in feedback may affect production timelines.
8. Cancellation Policy
If a project is canceled:
-
Deposits are non refundable once pre production has begun
-
Production days already executed will be charged accordingly
-
Non recoverable expenses such as talent booking, equipment rental, or permits remain billable
Full cancellation terms will be outlined in individual project agreements.
9. Limitation of Liability
Film Roxx will not be held liable for:
-
Indirect or consequential damages
-
Business losses resulting from project delays caused by factors outside our control
-
Weather disruptions
-
Government regulations
-
Third party service failures
Our liability is limited to the total agreed project value.
10. Force Majeure
Film Roxx shall not be held responsible for delays or failure to perform due to circumstances beyond reasonable control, including but not limited to:
-
Natural disasters
-
Government restrictions
-
Public health emergencies
-
Acts of God
-
Civil unrest
11. Third Party Services
We may work with third party vendors such as equipment rental companies, talent agencies, or post production specialists.
Film Roxx is not liable for performance issues caused by third party providers outside our direct control.
12. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Indonesia.
Any disputes arising from services or website use shall be resolved in accordance with Indonesian law and within the jurisdiction of Bali courts.
13. Modifications
Film Roxx reserves the right to modify these Terms and Conditions at any time. Updated versions will be published on this page with a revised effective date.
14. Contact
For questions regarding these Terms and Conditions, please contact us through our website.